Copyright 2025 ArcTouch
An app and check-in kiosk for smooth and worry free travel to paradise.
Hawaiian Airlines and ArcTouch collaborated on an app and a check-in kiosk designed to alleviate day-of-travel stress and help guests have a smooth journey to paradise.
The app features a personalized home screen experience that intelligently surfaces key travel information at just the right time.
The kiosk makes self-service check-in at the airport a breeze, and an Alexa voice skill provides pre-travel guidance, like TSA wait times.
The app helps passengers check in quickly and avoid ticket lines. Digital boarding passes are easily accessible, even when offline.
Passengers receive timely notifications of any changes in the flight status, such as gate changes or departure delays.
The app features turn-by-turn walking directions to the gate and baggage claim, along with real-time chat with customer service.
Book flights and explore island destinations
Save time with self-service check-in
Walking directions to gate and baggage claim
Watch movies and TV shows in-flight
Live baggage tracking from plane to carousel
Cross-platform
Xamarin app for iOS and Android
Connected App
Inflight Entertainment integration
Location-aware
Terminal directions uses current location
“Working with ArcTouch, we rigorously focused on improving the day-of-travel experience. I’m incredibly proud of how we executed on that vision.”
Jason Ross — Manager of online and mobile experience, Hawaiian Airlines
Best practices and forward-thinking ideas for strategy, design, and technology on our blog.
Industry News
5 min. read - May 8, 2019
Industry News
5 min. read - August 3, 2021
Industry News
5 min. read - November 30, 2023
Images from Hawaiian Airlines
We help companies of all sizes build lovable apps, websites, and connected experiences.
Cross-platform Xamarin app for iOS and Android
