ArcTouch Book
What you'll learn
Many companies provide employees with custom apps to help with their jobs. But those company-issued apps often fail to deliver the great user experience we’re used to with the apps we download from the public app stores.
In this quantitative study, ArcTouch surveys office workers to understand how apps in the workplace perform when it comes to user experience, and where they fall short.
Common enterprise mobile app uses
Learn what types of apps are most useful and how off-the-shelf apps and custom apps perform in the hands of users.
The gap between importance and performance
Understand what app attributes are important for office workers and how performance on many apps fails to match that expectation.
User perception vs. actual performance
Find out the correlation between specific key attributes and how performance of those attributes can drive overall user satisfaction.
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